Privacy policy

At Yujian Glass Tea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, place an order, or interact with us.

We are a China-based business (Yujian Glass Tea) dedicated to bringing high-quality glass tea sets to customers in the United States. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information that helps us provide better service and fulfill your orders. This includes:

  • Personal Information: Name, billing and shipping address, email address, phone number, and payment information (processed securely by third-party providers).
  • Order Information: Details about the products you purchase, order history, and delivery preferences.
  • Automatically Collected Information: When you browse our site, we may collect your IP address, browser type, device information, pages visited, and time spent on the site through cookies and similar technologies.
  • Communication Data: Information you provide when you contact our customer service, such as emails or messages sent to info@yujianglasstea.com.

We do not collect sensitive personal information unless it is necessary to process your order.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing
  • To communicate with you about your orders, updates, and customer service requests
  • To improve our website, products, and customer experience
  • To send you marketing communications (only if you have opted in)
  • To comply with legal obligations and prevent fraud
  • To personalize your shopping experience

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your data only in the following limited situations:

  • With service providers who assist us in operating our business (e.g., Shopify for website hosting, shipping carriers for delivery, and payment processors like PayPal or Stripe).
  • When required by law, court order, or government request.
  • In the event of a business transfer (merger, acquisition, or sale of assets), your information may be transferred as part of that transaction.

All third-party service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience. These help us:

  • Remember your preferences and cart items
  • Analyze website traffic and performance
  • Deliver relevant content

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

5. Data Security

We take reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. International Data Transfers

Since Yujian Glass Tea is based in China, your personal information may be transferred to and processed in China or other countries where our service providers operate. These countries may have different data protection laws than the United States. By using our website and providing your information, you consent to this international transfer.

We take steps to ensure appropriate safeguards are in place for such transfers.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your data (subject to legal and legitimate business needs)
  • Opt out of marketing communications (you can unsubscribe at any time)
  • Withdraw consent where applicable

To exercise these rights, please contact us at info@yujianglasstea.com. We will respond to your request within a reasonable timeframe.

8. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:

Email: info@yujianglasstea.com

We typically respond within 24–48 hours on business days.

Thank you for trusting Yujian Glass Tea with your personal information. Your privacy is important to us.